Responsible Gaming

Introduction

At Fondation Levirage, we are committed to promoting responsible gaming practices. Gaming should always be viewed as entertainment, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to maintain a healthy balance in their lives.

Age Verification

In Canada, you must be at least 18 years of age (or the legal age of majority in your province/territory) to participate in online gaming. We are committed to preventing underage gambling and reserve the right to request proof of age. If you are under the legal age, we urge you not to access our services.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Gambling with money intended for essentials (rent, food, bills)
• Hiding gambling activity or lying about the amount of time/money spent
• Feeling anxious or irritable when trying to reduce or stop gambling
• Neglecting family, friends, work, or school due to gambling
• Continuing to gamble despite negative consequences
• Borrowing money to fund gambling activities
• Unable to control the urge to gamble or set limits
• Gambling to escape problems or negative emotions
• Failed attempts to cut back or stop gambling

Self-Help Tools

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose before stopping play
• Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have wagered
• Session Limits: Set a time limit for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
• Account Cooling-Off: Request a temporary break from your account to reconsider your gaming habits

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted Canadian organizations:

National Support

• Responsible Gambling Council (RGC)
  Website: www.responsiblegambling.org
  The RGC provides evidence-based resources, research, and support for problem gambling in Ontario and across Canada.
• National Problem Gambling Helpline
  Canada's primary helpline for problem gambling support and referrals to local services.

International Support Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support for anyone concerned about their gambling or someone else's.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling operators.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free, confidential counseling and support for problem gambling.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Information and resources for problem gambling in the US.

If You Need Help

If you recognize problem gambling behaviors in yourself or someone you care about, please seek help immediately. Problem gambling is a recognized disorder that can be treated. Reaching out to a support organization or counselor is a sign of strength, not weakness. Recovery is possible, and professional help is available.

Remember: You are not alone. Thousands of Canadians successfully manage problem gambling with appropriate support and treatment.